Sub-processors
Last updated 2026-05-06
Ambience relies on the following third-party services to deliver its product. We update this list when we add or remove a vendor. Customers on enterprise plans receive at least 30 days' notice of any change before it takes effect.
Region
| Vendor | Purpose | Data accessed | Region | DPA |
|---|---|---|---|---|
| Anthropic | LLM provider via AI Gateway — extraction, refining, search | Memory bodies + email snippets (transient, no training) | US | Request |
| Vercel | Hosting + AI Gateway routing — serverless compute | All HTTP traffic, function logs | US (iad1) | Request |
| Neon | Postgres — primary database | All persisted user data (encrypted at rest) | US East | Request |
| Inngest | Background workflows — cron + queues | Workflow event payloads (org/user IDs, no memory bodies) | US | Request |
| WorkOS | AuthKit — SSO, user identity | Email, name, OIDC subject id | US | Request |
| Sonner | UI toast notifications (client-side library, no data leaves browser) | None | n/a | Request |
Notification of changes
We'll update this page when we add or remove a sub-processor. For substantive changes (a new vendor handling memory bodies, or a change in data region), customers on enterprise plans receive at least 30 days' advance notice via email to their primary billing contact.
Contact
Questions about our sub-processors or to request a signed DPA: hello@ambience.sh.